Shel, it's not always professionals that are causing the misunderstanding. Much of it, imo, is just that people don't understand, period. A friend of Drew's who also has bilateral implants was covered in a radio story within the last year.
His parents talked to the person doing the interview for over an hour, and explained everything. They answered questions on the air, described his education and surgery, etc. Everything went well and I suppose the listeners learned a lot.
However, at the very end of the interview the host says "And this little boy will never know that he was deaf."
The parents wanted to strangle this host. Not only is it the dumbest remarks ever made, but it was directly contrary to things they mentioned, such as him asking for help putting the CI's on, etc.
This host just doesn't get it, I assume because she has never been around deaf and hoh people before. Sometimes people just don't hear what is said...so I don't think it is always the professional's fault.
Kind of like a couple of my "friends" who listened to everything about Drew for several months (evidently they didn't listen very closely) and then once they saw him with his CI's on asked "so will he have to wear those forever"?
That ticked me off partly because it's an idiotic question, secondly because he said it in a condescending voice, and third because if he really cared or was listening he would have known the answer. He just doesn't get it and probably tells people he knows that Drew is "cured", even though that has never come out of my mouth