- Joined
- Mar 22, 2006
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You would think fast food establishments would require some bit of training on how to handle customers with disabilities (not meaning that in a bad way folks) Such as if someone comes in and they are legally blind, either hand them a braille menu from behind the counter or read the menu to them. If a deaf/hoh person comes in they will usually let you know with some sort of gesture or they will have a pen and paper with them to converse back and forth. If they do not have pen and paper then the cashier needs to get out the pen and paper from behind the counter. Your'e still conducting buisness as usual, you just have to accomodate to your customers needs to ensure there is no miss-communication, when that happens, tempers usually flare and both parties are left less than happy.