HELP! I cannot get a digital ID for GMAIL!!!

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Lucia, I have never said I do not like you. In fact it was the opposite.

You have been unbelievably rude to all of us who are trying to offer you practical advice.
 
naisho said:
SetupGOE3.gif


Important: got this box ticked in on your Outlook express settings?
It's in Tools -> Accounts -> click on the whatever mail.google.com properties, head to the Servers tab.

Last box needs to look exactly like this, along with same numbers.
gmail_76147f_en.gif



Last and most important question. Were you able to send emails to your sister in the past using your gmail in outlook express?
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I did what you suggested, and it looks like both the numbers were already that way. Still cannot get a digital ID.

And, yes, I had ZERO problem sending emails to my sister using gmail in outlook express UNTIL this MORNING. That was the first time I was told I had to get a digital ID.
 
LuciaDisturbed said:
I did what you suggested, and it looks like both the numbers were already that way. Still cannot get a digital ID.

And, yes, I had ZERO problem sending emails to my sister using gmail in outlook express UNTIL this MORNING. That was the first time I was told I had to get a digital ID.
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Any idea of what changed since the problem started?

Maybe you can do a system restore to go back to before the problem started and maybe it'll solve it self?
 
Bottesini said:
http://office.microsoft.com/en-us/outlook/HP030834431033.aspx

http://office.microsoft.com/en-us/excel/HA100997641033.aspx
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I tried both links and tried the instructions of both links and did what they said but when I did what they said to do I got sent to an nonexistent website, same shit as before:

http://services.msn.com/svcs/oe/certpage.asp?lcid=0x0409&Version=6.0

The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
--------------------------------------------------------------------------------

Please try the following:

Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

--------------------------------------------------------------------------------

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.
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My internet is fine, I am able to access all my other websites. This website is just nonexistent. I guess microsoft likes to make lives difficult for these of us who have loved ones in the military.

I am beyond frustration.
 
Secretblend said:
Any idea of what changed since the problem started?

Maybe you can do a system restore to go back to before the problem started and maybe it'll solve it self?
Click to expand...

Nothing has changed.

I've never ever done a system restore, so that would be totally useless.
 
how about just going there direct and getting the id instead of trying to go there by button. They might have made an error in their address or website has changed and button is not working anymore.

check this link and see if it may work for you:

Digital IDs for Secure Email from VeriSign, Inc.
 
LuciaDisturbed said:
Nothing has changed.

I've never ever done a system restore, so that would be totally useless.
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Do you even know what System restore is? If you did, you wouldn't have said it's unless. It has saved me countless times.


If you want help then don't be rude. Eventually people will give up on helping you just cause you are being rude.
 
Secretblend said:
how about just going there direct and getting the id instead of trying to go there by button. They might have made an error in their address or website has changed and button is not working anymore.

check this link and see if it may work for you:

Digital IDs for Secure Email from VeriSign, Inc.
Click to expand...

I said in my first post I do not have the money to buy a digital ID. Do you want to buy it for me? If not, then please do not suggest stuff that costs money. It's quite frustrating when I go there and see that they want $20 to get a digital ID.
 
Ok, I have all I need to know. Your gmail is probably working fine with other non-military emails, send a test email to yourself and see if you receive it. Or one to your friend or whomever. If this works, proceed to the next:

My suggestion, there's either one of two things going on or both.

#1. Gmail servers having authentication problems recently. It can be temporary, usually they will resolve their own problems within less than 24 hours. See if you have a friend or ask someone else you trust to send a test email to the address you want to send to. The route between gmail and the desalinated target military server you are sending to could be having DNS problems, think of it like a traffic jam.


#2. US Military email just recently upgraded their services today so that all people sending to their servers must be digitally authenticated or the email gets rejected. This is another story. You will have to go through this process in obtaining a digital signature (probably aka digital ID), and sites like these are usually from verisgn, intellisafe to name a few. The process is tedious but it is to get your outgoing email "verified". For most of these services, you will have to pay in order to get certified.

Read verisign's policies to get informed, note the cost and stuff too.
Digital IDs for Secure Email from VeriSign, Inc.

Basically said, if you can send using gmail to addresses that are not of your sister's, then wait to see if the problem will resolve itself tomorrow. Gmail is a free service unfortunately, and they will not cater for individual technical difficulties. They pay for all of it out of their own pockets. If the problem doesn't resolve itself, or if you/your friends cannot send to the same email as well, then the problem is most likely (I say this with 90% confidence) that you have to go with what I said in option #2.
 
Secretblend said:
Do you even know what System restore is? If you did, you wouldn't have said it's unless. It has saved me countless times.


If you want help then don't be rude. Eventually people will give up on helping you just cause you are being rude.
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I know what system restore is. I just have NOT used it since the last time I REFORMATTED which was quite a while ago. I've not have anything happen where I needed to have a system restore. And if I do a system restore I lose 500 pictures that my sister needs. This is a project that I've been working on and I do not want to reload all the damn pictures back on the PC from many CDs - I also have about 100 pics that still needs to be scanned. I am planning to put all the pictures on the DVD-R once I am done with the project. If I do the system restore I lose all 500 pictures. Those pictures are from when our mother died. If I lose those pictures I will NOT be happy. So a system restore is OUT OF THE QUESTION. Besides, I do not see how a system restore would help me obtain a dumb digital ID. That makes no sense.
 
naisho said:
Ok, I have all I need to know. Your gmail is probably working fine with other non-military emails, send a test email to yourself and see if you receive it. Or one to your friend or whomever. If this works, proceed to the next:

My suggestion, there's either one of two things going on or both.

#1. Gmail servers having authentication problems recently. It can be temporary, usually they will resolve their own problems within less than 24 hours. See if you have a friend or ask someone else you trust to send a test email to the address you want to send to. The route between gmail and the desalinated target military server you are sending to could be having DNS problems, think of it like a traffic jam.


#2. US Military email just recently upgraded their services today so that all people sending to their servers must be digitally authenticated or the email gets rejected. This is another story. You will have to go through this process in obtaining a digital signature (probably aka digital ID), and sites like these are usually from verisgn, intellisafe to name a few. The process is tedious but it is to get your outgoing email "verified". For most of these services, you will have to pay in order to get certified.

Read verisign's policies to get informed, note the cost and stuff too.
Digital IDs for Secure Email from VeriSign, Inc.

Basically said, if you can send using gmail to addresses that are not of your sister's, then wait to see if the problem will resolve itself tomorrow. Gmail is a free service unfortunately, and they will not cater for individual technical difficulties. They pay for all of it out of their own pockets. If the problem doesn't resolve itself, or if you/your friends cannot send to the same email as well, then the problem is most likely (I say this with 90% confidence) that you have to go with what I said in option #2.
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#1 - already done, my gmail is just fine.

#2 - well I do not have the money for a stupid digital ID, it cost $20. Do you have $20? No? Then please do not suggest digital ID places that cost money. I do not have that kind of money and I cannot work due to my hip dysplasia and my back injury.

I guess I will never talk to my sister again thanks to the stupid Navy not letting me email my own sister without forking out money. It will only end up with us losing track of each other for years again, like before. Fuck my life.

I give up. This is stupid.
 
Can't argue with #2. There are some free certification ones out there but nothing is forever free, there is always some downsides to it. They have bigger fish to fry out there, sad to say. Search around for free digital signatures if you feel like putting more time into it.

Have you considered telling your sister to sign up for a gmail account or other email service? I've seen plenty of people in the service in the past doing this. This way the problem is inadvertently resolved. Unless they're not allowed to use free email services in the Navy, I'm not too sure about that.
 
I am not 100% sure but it may be what I think, the digital ID is to verify your ID to go ahead with the email since your sister is with the military, their email system porbably have a very strict policy, have to vertify an ID before sending it to the miliary address but if my thought is no help, I apologise.
 
LuciaDisturbed said:
I cannot email her at any other old email addresses she used to have, she isn't allowed any other email address except the military one.

I want to talk to my sister, dammit it. If all of you have nothing helpful to say, no helpful advice to help me obtain a damn digital ID, then just say so. Stop giving me useless suggestions of which I have told you all in my first post that I have already tried those things first. Why do you all repeat yourselves? Geez.

Either help me figure out how to OBTAIN a digital ID, or don't say anything.
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no no you misunderstood me. I'm not talking about old email addresses. I'm talking about old EMAILS that she emailed you from her military email address. Simply reply to that one.

Like I said - you cannot get digital ID because you are not emailing from secured/classified email server. military security level changes all the time. When the threat level is high - it will increase its security level which means email capability will be very restricted. That might be the case this time.
 
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LuciaDisturbed said:
#1 - already done, my gmail is just fine.

#2 - well I do not have the money for a stupid digital ID, it cost $20. Do you have $20? No? Then please do not suggest digital ID places that cost money. I do not have that kind of money and I cannot work due to my hip dysplasia and my back injury.

I guess I will never talk to my sister again thanks to the stupid Navy not letting me email my own sister without forking out money. It will only end up with us losing track of each other for years again, like before. Fuck my life.

I give up. This is stupid.
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why not just txt your sister with your SK3 that you're having problem with this digital ID stuff?
 
Or, txt your sister to ask for the digital ID, she might know about that, should be easy though?
 
JClarke said:
Or, txt your sister to ask for the digital ID, she might know about that, should be easy though?
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no it doesn't work like that. Digital ID is like a driver license that identifies who you are for authenticity purpose. To ask her sister for digital ID is like borrowing her driver license to get into club and the bouncer will kick her out. The military server has its own digital ID. GMAIL does not have its own digital ID as it's a public email service but Lucia's ISP may have.

1. reply back to her sister's old email since it's already digitally encoded
2. use your own ISP email service instead of gmail to email her
3. buy the digital ID for $20 (which is not an option for Lucia)
 
Well, it looks like an new technology for us now unfortunately.

Jiro, you may be right, it might be a little impossible.
 
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