*devilsadvocate* Then people who have vision problems will have issues with that slogan */devilsadvocate*
We do have to give these companies a bit of credit for trying to keep up with us. You know, they finally set up a TTY line and *boom* deaf people are using VRS. What's next? A line that handles 3DVRS (Three Dimensional Video Relay Service)?
You can tell any relay op of any relay service not to announce themselves.
I do dislike using IM-based relay services because I prefer real-time typing like Sprint had before they switched over to IM-based relays. Yes I do use the VP for my calls, but there are situations where I may not have access to a VP so the computer is the next convenient tool to use.
Liza didn't mean that nobody else will be using a TTY; there are people who do still use TTY, like people who can't talk, people who can't sign and thus can't use a VRS, people who can't afford internet service, et cetera. Plus there are public places with TTY payphones and no smartphone has been equipped to deal with VP calls yet. It's impossible for TTYs to completely fall out of use, at least not for the next 50 years.