Finally found a solution to my problem molds! Even after been sent away and shaved 4 times, they were still causing sores in the same place. More so my right.
Took sand paper to my right today as was fed up with my ear bleeding. It works! So much relief now. Was holding off going bak to Audi and getting it sent off again as hate not being able to wear my HAs.
Will alway have sand paper to hand now. In total 6mm have been taken off from the top of the mold (5mm from Audi and roughly 1mm from me).