Pinky
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- Apr 2, 2008
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LoL. You guys want to know what is wrong with my vp. Let me explain to you. When I got first vp in Oct 2006. I had no problem until in end of June 2007. My husband bought a new macbook. In July 2007, He started to change the rounter and ip address cause messed up my VP. I was suspect with black video. The tech support thought it was westell dsl. I told my husband what's wrong with my VP? I was very frustrate with black video and not show up the incoming. The tech support told me to remove the top of router from double. My husband didn't believe tech support said. He called tech support bullshit. My husband and tech support drove me crazy. I was tired of it. He didn't want me to call to tech support to let trainer come over. He want to do it himself. I told him. He know nothing about vp's situation. He did contact to tech support. They had no idea what we were talk about. I gave it up. I contacted to Tech Support for trainer to come over last Aug 11. The trainer was asshole to my husband. He tried to explain to trainer about ip address, NAT, Ports, Switch. But trainer ignore him. My husband didn't appreciate with him for rude. The trainer think he know it all about sorenson. I found it out he never attend to college for computer programmer. He said he know about network a little bit not at all. My husband said he is a computer engineer. He was frustrate with trainer for not respect to him. He walked away from him. The trainer talked with tech support through AIM then set the ip address on my network. It was finally work. After he left. When I use vp to someone for long times. It cause my husband's macbook and computer get disconnect itself. He got mad. I reported to Sorenson's boss to get other advance trainer to come over. The last trainer came to my apt. He did check it out and test on my vp while my husband is on the computer. Trainer was waiting for disconnect itself. It's nothing happen. He said my husband was complain about disconnect itself. He thought vp got his macbook disconnect. The trainer said everything are fine. He did contact to tech support for report. My husband did apology to me. Trainer told him that comcast is the best than westell verizon. My husband realized. We are plan to get rid of Verizon Westell DSL change to Comcast cable soon. He said don't like use switch port cause virus and steal the information. I am not good at switch port. I don't know about network. Just a little bit.
Please don't judge on my husband. He did realize for make mistake what he did to change the ip address cause my vp messed up. He didn't know that. I told him need to report on tech support when he is transfer to other ip address instead without I know. I was upset and start to argue with him over VP issue. I told him I need to use the VP not dumb TTY.
I am happy that VP is working! Whew! I am so relieve!
Please don't judge on my husband. He did realize for make mistake what he did to change the ip address cause my vp messed up. He didn't know that. I told him need to report on tech support when he is transfer to other ip address instead without I know. I was upset and start to argue with him over VP issue. I told him I need to use the VP not dumb TTY.
I am happy that VP is working! Whew! I am so relieve!