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- Feb 24, 2004
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Someone from HOVRS said:
Team, after having several different people testing the new Viable VPAD video phone I wanted to give everyone a summary of our observations and some talking points that you can are educated about the VPAD.
Overall, I’m more excited now than I ever have been about our MVP product because as I compare what the MVP is doing versus the VPAD there is just no comparison. The MVP is truly the superior device.
Call testing to VRS providers other than Viable:
We made several calls to 10 different VRS companies and the VPAD was only able to successful connect to 3 of them.
In our tests the VPAD cannot connect to Hands On VRS; Sorenson; CSDVRS; Hamilton VRS; IP-VRS; AT&T VRS & Sprint VRS.
Calls to i711 & SNAP did successfully connect, although video quality was average and pixilated in our tests
If you do know someone who has a VPAD, you should encourage them to add i711.tv to their as address book….which by the way was actually the best video quality call of all the ones we tested!! All right GoAmerica!
Bottom line is that users of the VPAD will have to have limited to calling ability to make VRS calls. the VPAD also seemed to lock up a few times during our testing and we had to re-boot the device.
Call testing with other video phones:
Dlink DVC 1000 -- We made several calls to DLink DVC 1000 video phones and the calls were able to connect, although the video quality we experienced was not good.
Sorenson VP 100 – again we made calls to the VP 100’s, we were able to connect using IP address of the VP 100 and the quality was about the same as the Dlink.
Sorenson VP 200 – calls to VP 200 did not connect at all!! The VPAD would ring a few times like it was trying to call to the VP 200 but then would just drop the call after a few rings. The user with the VP 200 did see the incoming call screen a couple of times but could not accept the call!!
Calls to the VPAD…..after we found the devices IP address which is buried in the network setting configuration pages, we tried to call to the VPAD from each of the above video phones (Dlink, VP100, VP 200) and in every case the calls would ring once or twice and drop…. I was never aware of the incoming call either.
Other observations from our tests in comparison to what Viable is promoting:
Features from Viable.com
Observations
High Quality Video
We did not experience high quality video, even when calling to Viable VRS there was a lot of pixilation and blurring
Touch Screen
The screen is nice and the user interface is responsive but buttons seem to perform inconsistently to the touch
Light Alerts
Never saw an incoming call, so can’t comment. Although, when turning on the VPAD the lights do flash a few times and they appear to be good
USB port There is a USB port on the side…we didn’t test anything connecting to it as of yet…not sure what you would actually connect at this point….
External Monitor
We did successfully connect the VPAD to an external TV. The display on the TV seemed to be very blurry compared to the image on the VPAD’s screen, also the TV screen seemed to cut off the edges of the user interface.
The lack of a remote control required me to sit right in front of the large TV I had hooked up so I could control the VPAD and was uncomfortable sitting that close to the TV.
Wireless Network
We could not test this since we did not have the required additional WiFi card. It’s my understanding that these will be available for purchase at some time in the future for a price of $30.00 each, which should then enable users to connect to WiFi networks, but will still require you to be plugged into the power outlet in the wall.
If you have any other experiences of information positive or negative about the VPAD I would like to hear about it.
Team, after having several different people testing the new Viable VPAD video phone I wanted to give everyone a summary of our observations and some talking points that you can are educated about the VPAD.
Overall, I’m more excited now than I ever have been about our MVP product because as I compare what the MVP is doing versus the VPAD there is just no comparison. The MVP is truly the superior device.
Call testing to VRS providers other than Viable:
We made several calls to 10 different VRS companies and the VPAD was only able to successful connect to 3 of them.
In our tests the VPAD cannot connect to Hands On VRS; Sorenson; CSDVRS; Hamilton VRS; IP-VRS; AT&T VRS & Sprint VRS.
Calls to i711 & SNAP did successfully connect, although video quality was average and pixilated in our tests
If you do know someone who has a VPAD, you should encourage them to add i711.tv to their as address book….which by the way was actually the best video quality call of all the ones we tested!! All right GoAmerica!
Bottom line is that users of the VPAD will have to have limited to calling ability to make VRS calls. the VPAD also seemed to lock up a few times during our testing and we had to re-boot the device.
Call testing with other video phones:
Dlink DVC 1000 -- We made several calls to DLink DVC 1000 video phones and the calls were able to connect, although the video quality we experienced was not good.
Sorenson VP 100 – again we made calls to the VP 100’s, we were able to connect using IP address of the VP 100 and the quality was about the same as the Dlink.
Sorenson VP 200 – calls to VP 200 did not connect at all!! The VPAD would ring a few times like it was trying to call to the VP 200 but then would just drop the call after a few rings. The user with the VP 200 did see the incoming call screen a couple of times but could not accept the call!!
Calls to the VPAD…..after we found the devices IP address which is buried in the network setting configuration pages, we tried to call to the VPAD from each of the above video phones (Dlink, VP100, VP 200) and in every case the calls would ring once or twice and drop…. I was never aware of the incoming call either.
Other observations from our tests in comparison to what Viable is promoting:
Features from Viable.com
Observations
High Quality Video
We did not experience high quality video, even when calling to Viable VRS there was a lot of pixilation and blurring
Touch Screen
The screen is nice and the user interface is responsive but buttons seem to perform inconsistently to the touch
Light Alerts
Never saw an incoming call, so can’t comment. Although, when turning on the VPAD the lights do flash a few times and they appear to be good
USB port There is a USB port on the side…we didn’t test anything connecting to it as of yet…not sure what you would actually connect at this point….
External Monitor
We did successfully connect the VPAD to an external TV. The display on the TV seemed to be very blurry compared to the image on the VPAD’s screen, also the TV screen seemed to cut off the edges of the user interface.
The lack of a remote control required me to sit right in front of the large TV I had hooked up so I could control the VPAD and was uncomfortable sitting that close to the TV.
Wireless Network
We could not test this since we did not have the required additional WiFi card. It’s my understanding that these will be available for purchase at some time in the future for a price of $30.00 each, which should then enable users to connect to WiFi networks, but will still require you to be plugged into the power outlet in the wall.
If you have any other experiences of information positive or negative about the VPAD I would like to hear about it.