I can remember when the telephones started having a volume control for HOH people. I told my mother if she got a phone like that for me I would put a safety bar in my bathtub for her. I kept my part of the deal and when traveled 3,000 to visit my mother I thought there would be a phone I could use at her house. My mother never got the phone! I was really hurt! My own mother did not get it how hard it for me to talk on phone. My mom had incredible good hearing . When made calls about TV shows having no CC I tell the person I am talking to they should go home one night mute their TV and turn on the CC and try watching TV for awhile!!
I remember reading that and it is *SO* hurtful that own flesh and blood cannot accomodate us and yet mere strangers seem so helpful.
I've stopped using the phone altogether and finally just cancelled the home line. Nobody ever uses it.