I know it's in violation of HIPPA. Most places are very strict about that. The hospital rooms now have the patient charts under lock and key, and even legitimate visitors (family and friends) have trouble getting in. Family members get secret codes to use when then call to check on a patient. Even when I'm interpreting in a medical records building (no patients or doctors, just admin stuff), I have to sign a HIPPA confidentiality form, each time. When I'm in a patient's room, I don't even glance at the monitors that the patient is hooked up to; I don't want to see the vital sign numbers or IV information. Terps have been told that if a doctor or nurse isn't present, then the terp can't stay alone in a room with a Deaf patient. This is kind of sad because many Deaf patients are lonely, and a few extra minutes of non-medical friendly "chat" can mean a lot. I don't mean discussing someone's medical condition but whatever topic the patient wants to talk about--kids, school, weather, sports, etc.
It wasn't a nurse that contacted them. It was a non-medical staff member. That's all I can say.
Sorry, this is :topic: