yizuman
Active Member
- Joined
- Feb 17, 2008
- Messages
- 2,344
- Reaction score
- 2
I called thru the VRS to my unemployment office because I farked up w/ a questionnaire that I have never seen before.
The questionnaire was about asking if I would consider taking a job training program, in some of the questions being asked, I had a hard time understanding what they trying to ask about. So after carefully trying to figure it out, I submitted my answers.
Next day my voucher was suspended.
So I called the office via VRS using the TTY number and the person who answered the phone said she wants TTY, not VRS and never heard of the service before and she put me on hold. Then the interpreter overheard her talking to someone else and the other person said that I'm faking deaf.
The interpreter had to explain how the service works and he can see me on the screen and that I am using sign language.
What infuriates me is how ignorant these people are and the lack of comprehension skill they are displaying. Apparently they are not tech savvy.
After all the BS I had to wade through, she finally figures out that I made a mistake in answer the questionnaire that I am currently taking job training in which I am not. So she said it may take a day or two to release the money to me. Why not now????
At first she wanted me to come to her office in downtown Indy, I said my car has transmission problems and on top of that my wife who has been suffering major health problems with a congestive heart failure, renal failure, respiratory arrest and a stroke. She wears a tract in her throat and need constant supervision. If I stay out of the house too long, she may end up with a problem that if I'm not there to correct it, she may suffer more permanent damage or death (i.e. mucus could clog up her trait and she could suffocate and die if I don't suction it out as one example)
So she said she will contact her supervisor and hopefully in the next morning the payment will be released to me.
WTF? Of all the ignorance I have to deal with a government entity who lack serious tech savvy. They need to get with the times regarding deaf technologies. TTYs are becoming a thing of past as computers and VRS are becoming more mainstream.
Want to know what's even more funny? Hackers and Crackers are very up to date in technologies whereas the Feds have a hard time keeping up with them to track down computer crimes. With billions of taxpayer dollars flowing into the government, their systems is like 10 years behind the times.
Yiz
The questionnaire was about asking if I would consider taking a job training program, in some of the questions being asked, I had a hard time understanding what they trying to ask about. So after carefully trying to figure it out, I submitted my answers.
Next day my voucher was suspended.
So I called the office via VRS using the TTY number and the person who answered the phone said she wants TTY, not VRS and never heard of the service before and she put me on hold. Then the interpreter overheard her talking to someone else and the other person said that I'm faking deaf.
The interpreter had to explain how the service works and he can see me on the screen and that I am using sign language.
What infuriates me is how ignorant these people are and the lack of comprehension skill they are displaying. Apparently they are not tech savvy.
After all the BS I had to wade through, she finally figures out that I made a mistake in answer the questionnaire that I am currently taking job training in which I am not. So she said it may take a day or two to release the money to me. Why not now????
At first she wanted me to come to her office in downtown Indy, I said my car has transmission problems and on top of that my wife who has been suffering major health problems with a congestive heart failure, renal failure, respiratory arrest and a stroke. She wears a tract in her throat and need constant supervision. If I stay out of the house too long, she may end up with a problem that if I'm not there to correct it, she may suffer more permanent damage or death (i.e. mucus could clog up her trait and she could suffocate and die if I don't suction it out as one example)
So she said she will contact her supervisor and hopefully in the next morning the payment will be released to me.
WTF? Of all the ignorance I have to deal with a government entity who lack serious tech savvy. They need to get with the times regarding deaf technologies. TTYs are becoming a thing of past as computers and VRS are becoming more mainstream.
Want to know what's even more funny? Hackers and Crackers are very up to date in technologies whereas the Feds have a hard time keeping up with them to track down computer crimes. With billions of taxpayer dollars flowing into the government, their systems is like 10 years behind the times.
Yiz
