You just -need- things to complain about, don't you? VRS is ALOT faster than your "mother making a call for you". Computerized systems cannot perfectly emulate voice, to the point where it annoys many people. They also cannot provide the speed and feedback required to say, navigate a phone menu. On the other hand, voice recognition is still not that good, and especially on some static-filled phone lines, it just wouldn't work.
With VRS, IP, TTY relay, you're able to make a (reasonably) quick phone call. If someone uses vco, the person being called might not even realize they're on a VRS call. There's even talk of a deafblind asl phone service, which I think would be awesome if it came into action. It would have speeds around the "VRS" you can use instead of a slow braille tty.
