Just got back from Steak 'n Shake. I am so pissed that I will never return there. After taking our order, they brought the shakes immediately for the family then we had to wait 30 minutes for our food and then they still did not have hubby's order and we had to wait longer for them to make a new batch of soup. On top of that, I lost the keys to our Explorer while there. They were in the pocket of my sweater which was hanging on the back of my chair. When I got up to pay the bill, they were gone. I think the man with 2 boys behind us managed to get them with the help of the boys. Daughter says she had to shoo them away 2 or 3 times. I left my name and number with the restaurant along with a definitive description. Luckily, hubby had his keys with him. Mine are just the spares. We will make copies this weekend.