Super Bowl Commercials - CC Quality?

I got a response back from Shawn Ulibarri. All he said was:

"We truly appreciate your help with this and your patience. If you experience more issues, please feel free to contact me."

At first I thought, that's it?? But I checked "Bones" tonight, and the caption sync was in fact fixed! Fantastic!

Is it better for rest of you, too?
 
Yes, CC in latest "Bones" episode looked great. I hope FOX fix CC delay issues for all shows.

Peter
 
I asked if something really was wrong and was fixed. He did say there was an issue with a new equipment, and the complaints they received helped them narrow it down.

Guess contacting the broadcaster does work sometimes! :D
 
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