I applied for a Ojo a month or so ago. From my recent email exchange, Snap!VRS has been somewhat disappointing. I wanted a single phone number; not the two-phone number system commonly used in a relay system. Some providers are now just starting to offer single number solutions.
I work as an itinerant teacher, and I need people to call me, especially parents. I can't have them 'turned off' if they have to call the relay company like Snap!VRS first, and then give the operator my Ojo video phone number. I need a seamless, transparent calling system, where the hearing person dials my number, and the relay company automatically picks up the call and starts relaying information.
I definitely understand what you mean and I feel the same way about all of the VRS companies with the exception of CSDVRS, which is the only one that offers you a single phone number. I give that number to all my hearing contacts because it keeps things simple. I'm frankly surprised that other VRS companies have not bothered to do something like this, including SnapVRS. There's probably red-tape and additional costs with doing so that prevent them from pursuing it...but CSDVRS certainly thought it was worth their while.
Also, I was hoping that the Ojo videophone was 'portable'. I saw a demo model in CompUSA recently, and it is too bulky for my liking. I was hoping to bring the videophone with me to different school locations, and it now increasingly appears unlikely.Can you elaborate on this a little bit more?
I agree that the OJO, as currently designed, is not functionally portable. It would have been nice if the screen could fold down, and the base, upward...that would certainly make it much more compact. It's possible that SnapVRS may look into having their supplier modify the Ojo to be more "deaf-friendly." With this said, I personally have no problem bringing the Ojo to a hotel, for example, on a business trip if I'm driving a car. However, packing it into the original box and bringining it via air travel is a more problematic scenerio. One thing I can say is that the Ojo will have an easier time configuring itself to a hotel's internet service as opposed to a Dlink 1000 or a VP-100/200 because of its SIP-based nature and STUN capabilities. In the meantime, I find using a webcam on a laptop to be easier for VRS purposes than trying to get a VP-100/200/Dlink 1000 to work through the hotel's internet firewall.
On a VP-100 unit, I just get a brief message saying someone called me and I missed the call. It would have been nice to have a 'video answering machine' that other Deafies can use to leave messages, not just the relay service and hearing people. That feature alone may be worth my while in trying to secure an Ojo videophone.