- Joined
- Mar 24, 2008
- Messages
- 14,503
- Reaction score
- 23
I am sick of library computerized book returns that don't work right. Over the past 3 years, the city library has constantly told someone in my family, including me, that we are late with books, magazines, DVDs or CD's and charged us for the replacement. Each time they tell us, we find the materials on the shelf and they have to correct the system. Just today, they claimed my mother had 17 (yes, seventeen) books out and were charging her up to $40 for each. Well, I got pissed again, got a list of the books and went tearing around the library. Found all 17 of them again. My mother got so upset (don't forget, she's got dementia with depression setting in) that she started wandering around in tears and got lost. Took the police to find her for me. She was 5 blocks up the road. Needless to say, I closed her library account. She will check out books on my account from now on. I also told them, that if it happens again, I would close the other 4 accounts we have (hubby, son, daughter and me).