PhoneCaption technology!

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mikaelachase

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Hi everyone! I am working with American Network, Inc. which uses PhoneCaption technology to make phone conversations easier. This is useful for anyone who is hard of hearing, if not deaf. My mother has had a hearing loss since she was 2 and has worn hearing aids for almost 15 years, but she still struggles with phone conversations, especially in loud places (and even home can be really loud sometimes :giggle:). That's part of why I'm so happy to have found out about PhoneCaption.

Essentially, PhoneCaption is a service that provides call captioning for those who have difficulty hearing. When a hearing caller is speaking on the phone to a hard of hearing caller, call captions are provided via text over the internet or IP phone display. Even better, unless you are using the desktop client, there is no need to download any additional software. :grouphug:

Best of ALL, the service is 100% FREE :applause: for those who use it! There is no cost for the call; the service is funded by TRS under FCC guidelines.

Please find out more about this great technology at PhoneCaption.com : Welcome.
 
A couple of questions...

(1) How is this different from CapTel?
(2) Why does your post sound like an advertisement? :confused:
 
PhoneCaption vs CapTel

Hey Etoile.

Sorry for the advertising sound...I've worked in advertising a long time and sometimes it comes out by accident :Oops:

It doesn't need the Sprint subscription for phone calls, but the service is pretty similar to CapTelWeb. In that respect it's an alternative. :hmm:However, the CapTel website is pretty user-unfriendly as far as explaining the technology. PhoneCaption has a really useful website, simple as it is. I'm not alone in this opinion, check this out Services for the hard of hearing - Rants 'n Raves

That's my :2c:
 
I use SprintCapTel.com I checked out this other service like last year, but it didn't fit my needs. How are the captions made, through a computer?
 
I use a CapTel telephone that does not go through Sprint. I got it from a local deaf center and all I had to do was when registering the phone, notify them of the long distance carrier. If you use a 2 line version, every conversation has a 2-5 second delay for the captioning to come through. If you use a 1 line service, then it's a little different and I haven't had to do that. I also recently gotten my P3 onto the computer that is totally free except for having to have the "good" internet. With that there are no long distance charges and I can either text for sign my conversations. A hearing person can be on the other side and have the realy operator handle their portion of the calls.
 
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