He tried once and it's already better than my old HAs. He told me not to worry about the programming, just wear them and train your ears. He did say he programmed them 90% of max and that those HAs were so powerful they could "blow out your eardrums" if programmed to the max.
What is your audiogram? Maybe my audiologist could offer advice or program them for you better, hes an expert.
You may have gotten some incorrect information, because my Naidas are "maxed out" and I have no perforations in my eardrums. You do have to be cautious, though, as they have the potential at max for doing damage. My hearing loss is profound, >115 dB, and all the bells and whistles have been turned off to allow maximum gain.