New version of nextalk access coming this month

gtanner

gtanner

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We are pleased to launch the newest version of ACCESS later this month. New features, new look.

Home Page Mockup.png Text page mockup.png Video Page Mockup.png
 
gtanner said:
Sorry, I am not sure what you mean by "dark theme".
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Sorry- Meaning is there a way to change the colors of the application from white background/black text (like in your screen shot) to dark/black background/white (or other colors- I'm partial to yellow or lime green) text.
 
DeafDucky said:
Sorry- Meaning is there a way to change the colors of the application from white background/black text (like in your screen shot) to dark/black background/white (or other colors- I'm partial to yellow or lime green) text.
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Got it. That is something we could include in a future update.
 
snallga said:
I never heard of ARI. Can you explain what it is? Thanks
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Sure thing. ARI stands for Audio Remote Interpreting.

You have probably heard of VRI (Video Remote Interpreting) which is a video and audio call between a deaf person and an ASL interpreter. ARI is an audio (no video) call between a non-English speaking person and an interpreter.

Know, I am willing to bet that as a deaf person you are thinking, why in the world would you include "spoken language" interpreting into a software program for the Deaf and Hard of Hearing? The answer is simple....perceived value and removing barriers to adoption.

As I have mentioned in the past, my father-in-law is deaf. When we designed the ACCESS Communication Platform, it was with him and his needs in mind. The home version is great for dad. It has all the features he wants. All his kids have the home version and all his siblings have the home version. This has made it really easy for dad to communicate with his family. But dad communicates with more than family. He also needs to talk to his dentist, his accountant at tax time, his auto mechanic, his optometrist, etc.

So when we created the ACCESS Communication Platform, in addition to the home version, we created versions for business, schools and doctors/hospitals. But we worried that asking them to purchase this software just for the one or two deaf customers/clients they had would be a problem. So we decided to add some additional features to their versions that would make the program applicable to a large group of customers/clients, thereby adding more perceived value to the software and removing the purchasing barrier of "I would only use it for one customer/client".

Adding ARI to the platform meant that when I went and talked to my father-in-laws accountant about getting the software, I could tell him that he could use it not only for dad (deaf customers) but also for non-English speaking customers, thereby increasing the chance that he would purchase the solution. In my father-in-laws case, that did the trick, his accountant, his mechanic, his dentist and his optometrist all purchased the program so that they could better communicate with dad and with their non-English or limited English speaking customers/patients.

Sorry, that was a long explanation....but i hope it made sense.

Gary
 
I am a bit confused.
By non-English speaking customers, do you mean those that sign?
 
gtanner said:
Got it. That is something we could include in a future update.
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Cool! Would be a big plus to those who have low vision, or can't deal with so much white (like me lol) or even color-blind people (black/white- gray scale maybe).

Beowulf said:
I am a bit confused.
By non-English speaking customers, do you mean those that sign?
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I am guessing it is for hearing people who speak other languages like Spanish or Cantonese Chinese etc rather than Sign (which would be accommodated with Video Relay).
 
Beowulf said:
I am a bit confused.
By non-English speaking customers, do you mean those that sign?
Click to expand...

Sorry.

By non-English speaking I mean those who speak a foreign language as a primary language. Again, I know that this is not a feature that the Deaf community would use, but we included it in the platform so that the companies and businesses you communicate with will realize value in the software beyond just communicating with the Deaf and Hard of hearing, thereby increasing the chances that they will purchase the software.
 

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