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- Mar 5, 2004
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WARNING!!!
Never buy any DVDs from ECHO BRIDGE HOME ENTERTAINMENT. It never have closed captioned or subtitle. I bought 4 or 5 DVDs from ECHO. I was so mad and learned my lession to not buy it from ECHO from now on. CHECK OUT before you decided to buy it.
I emailed them last December 26th abt DVD that doesnt have CC. I said:
Hello, I bought "10.5 APOCALPSE" DVD for my gf for xmas. My gf and I were so exciting to watch it last night. We realized there were NO CLOSED CAPTIONED or SUBTITLES! We were so upset since it was our favorite movie. I realized that your company has broke the law abt not knowing the ADA (American with Disability Act). I saw your site and thought it was interested for me to order it BUT there is no CC or subtitle so I couldn't order it or will not recommend to my deaf community to order it. I wish you could have CC or subtitle in it. My gf and I are very disappointed that we couldn't see the movie that I got her for xmas. Now that DVD will be sitting on the shelf to get full of dust or giving it away to hearing friends. I hope one day you will considering to add CC or subtitle in every DVDs you have in your company.
Thank you for your time.
Sincerely,
XXXXX
And they replied back and said:
Good morning XXXXXXX,
We strive to meet the needs of all our customers, and appreciate your feedback. About a year ago our company merged with Echo Bridge Entertainment, and we’ve been in a transitional period since that time. We continue to work to improve our existing product library while acquiring new titles. New releases going forward should all be closed captioned, while our older titles are not closed captioned. The following is the list of titles we have available that are closed captioned:
Item # Item Description Release Date
43479 Bailey's Billions 4/4/2006
42089 The Ten Commandments 9/5/2006
44649 Final Days of Planet Earth 10/1/2006
47279 Night of Terror 10/10/2006
44649 Final Days of Planet Earth 10/17/2006
48369 Ten Commandments The Musical 11/21/2006
47319 Disaster Zone: Volcano in New York 11/7/2006
44799 Angel in the Family 12/1/2006
48749 The Adventures of the Black Stallion Season 1 12/5/2006
44739 Mystery Woman: Sing Me A Murder 12/5/2006
47359 The Ron Clark Story 12/5/2006
44509 Artie Lange's Beer League 1/2/2007
49349 Death of a Prophet Collector's Edition 1/2/2007
47449 Luminarias 1/2/2007
47379 Glow Ropes: The Rise and Fall of a Bar Mitzvah Emcee 1/30/2007
Thank you,
Echo Bridge Home Entertainment
Online Sales Department
I emailed back and told them that 10.5 movie was came out on TV last Spring. How can it be too old? They never replied back. It is the final draw for me to not buy any DVD from ECHO company.
PLEASE look at the back to see if its ECHO and make sure it have CC or subtitle before you buy it. Dont wanna waste your money. I sucked big time.
Never buy any DVDs from ECHO BRIDGE HOME ENTERTAINMENT. It never have closed captioned or subtitle. I bought 4 or 5 DVDs from ECHO. I was so mad and learned my lession to not buy it from ECHO from now on. CHECK OUT before you decided to buy it.
I emailed them last December 26th abt DVD that doesnt have CC. I said:
Hello, I bought "10.5 APOCALPSE" DVD for my gf for xmas. My gf and I were so exciting to watch it last night. We realized there were NO CLOSED CAPTIONED or SUBTITLES! We were so upset since it was our favorite movie. I realized that your company has broke the law abt not knowing the ADA (American with Disability Act). I saw your site and thought it was interested for me to order it BUT there is no CC or subtitle so I couldn't order it or will not recommend to my deaf community to order it. I wish you could have CC or subtitle in it. My gf and I are very disappointed that we couldn't see the movie that I got her for xmas. Now that DVD will be sitting on the shelf to get full of dust or giving it away to hearing friends. I hope one day you will considering to add CC or subtitle in every DVDs you have in your company.
Thank you for your time.
Sincerely,
XXXXX
And they replied back and said:
Good morning XXXXXXX,
We strive to meet the needs of all our customers, and appreciate your feedback. About a year ago our company merged with Echo Bridge Entertainment, and we’ve been in a transitional period since that time. We continue to work to improve our existing product library while acquiring new titles. New releases going forward should all be closed captioned, while our older titles are not closed captioned. The following is the list of titles we have available that are closed captioned:
Item # Item Description Release Date
43479 Bailey's Billions 4/4/2006
42089 The Ten Commandments 9/5/2006
44649 Final Days of Planet Earth 10/1/2006
47279 Night of Terror 10/10/2006
44649 Final Days of Planet Earth 10/17/2006
48369 Ten Commandments The Musical 11/21/2006
47319 Disaster Zone: Volcano in New York 11/7/2006
44799 Angel in the Family 12/1/2006
48749 The Adventures of the Black Stallion Season 1 12/5/2006
44739 Mystery Woman: Sing Me A Murder 12/5/2006
47359 The Ron Clark Story 12/5/2006
44509 Artie Lange's Beer League 1/2/2007
49349 Death of a Prophet Collector's Edition 1/2/2007
47449 Luminarias 1/2/2007
47379 Glow Ropes: The Rise and Fall of a Bar Mitzvah Emcee 1/30/2007
Thank you,
Echo Bridge Home Entertainment
Online Sales Department
I emailed back and told them that 10.5 movie was came out on TV last Spring. How can it be too old? They never replied back. It is the final draw for me to not buy any DVD from ECHO company.
PLEASE look at the back to see if its ECHO and make sure it have CC or subtitle before you buy it. Dont wanna waste your money. I sucked big time.