Do you Cental, YOU have any idea how many smiles you have put on people's faces? Parent's having to use you to call their children or grandchildre that are deaf, and because of YOU they can talk to them through your gracious deed as a relay operator. Deaf employees that need to call their hearing bosses when they are out sick, because of YOU, this message gets across they won't be showing up for work today, instead of being a guessing game to the supervisor.
Long time friends who haven't seen or talk to each other for years. Finally can get to talk to each other through the relay, and share wonderful and sad stories, catch up on what's going on in their lives and why? Because of people like YOU Cental who make this wonderful world of communication happen!!!! Your job is not dead end Cental, you give life back to the deaf/hearing by allowing them to communicate with each other.
You have no idea Cental how valuable you really are!!!! Maybe this message will make you realize that because of your skills and professionalism, you have allowed two people to bond together even for just a few minutes. You put smiles on peoples faces when they can contact each other through YOU, because this is the part of the job that should be rewarding, even though you may feel it's not.
You have the ways and means to bring a deaf and hearing person together no matter what the reason is, and allow them to communicate for whatever the reason they may need to communicate. That is not dead end Cental, that is magical, because without someone like you? This could never have happened!!!