April 14, 2011
We regret to inform you that MainstreamVRS must reduce the number of customers to which it provides VRS service. As part of this reduction, your MainstreamVRS number xxx-xxx-xxxx, will be cancelled on Monday April 18, 2011.
This is an unfortunate, but necessary, measure we must take to remain financially solvent until such time that the FCC approves our application for our own license to provide video relay services.
It has been a pleasure providing service to you and we anticipate that we will be able to resume providing services after the FCC approves our license.