:mad:ARE SORENSON TOY WITH ALASKA FAIRBANK ? :mad:

okay i did test one of my friend vp it work good
and my vp is broke
 
If your VP 100 is defective, you email report to Sorenson support.
Sorenson VRS® Some trainers should go to exchange new VP200 for you.
 
well i found out !!!!!!!!!!!!11


i I WAS VERY PISS OFF AT TRAINEE BECAUSE HE OR SHE CLOSED MY TICKET REQUEST FOR VP 200 THAT MEAN ALL OTHER BEEN REQCEUT WAS ALSO TOO


SO I AM CALL CIR ASAP TO YELL AT THEM FOR NOT DOING THIER JOB


I CAN NOT WAIT FOR HOVRS MVP TO SHUT SORENSON DOWN !
 
deafironchef said:
well i found out !!!!!!!!!!!!11


i I WAS VERY PISS OFF AT TRAINEE BECAUSE HE OR SHE CLOSED MY TICKET REQUEST FOR VP 200 THAT MEAN ALL OTHER BEEN REQCEUT WAS ALSO TOO


SO I AM CALL CIR ASAP TO YELL AT THEM FOR NOT DOING THIER JOB


I CAN NOT WAIT FOR HOVRS MVP TO SHUT SORENSON DOWN !
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Huh?! You cannot blaming on SORENSON for BIG TIME! Sorenson will trying to do their best for you! If Sorenson Tech Support not able to help it then you can trying to contact with Sorenson Customer Care at 200-877-4636 and tell them what are you complain about Trainee and Trainer didn't show up at your crib since then?
 
you need to come and see what fairbank had to say


trainee are waste our time

he/she should show up last june to add vp 200 who used have vp 100 but never did
 
deafironchef said:
you need to come and see what fairbank had to say


trainee are waste our time

he/she should show up last june to add vp 200 who used have vp 100 but never did
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Okay, fine then complain to Customer Care, not me.. lolz! You have to right that you complain too much and BUG on Sorenson Customer Care what you need!
 
deafironchef - i am confused - is your vp100 working or not ? If not, then why not ?
As for Sorenson installer not showing up and replace to vp200, they dont just show up without authorization from their area specialist or higher.

Now you said you tested at your Friends house, exactly what did you test ? I am not going to assume anything. You need to tell us whats going on so we can help you instead of getting pissed off.
 
okay
i have vp 100 and test at freidn out himslef have vp 200

he test it to see if wotk it not work at all


second

sorenson installer closed my ticket request and i have told them o have not got vp 200 and commuinty are wait from them too
 
It is not necessary for you to being so mad yourself. I see why they said that it is not easy to get someone to come and install it for you.

My friend had a VP100 and now replaced it to a VP200 and she didn't have a problem since then so I assume that the company is aware of the VP100's problems. It took 8 months for her to get the VP200. It took six months for me to get it.

Maybe, you might want to come over your friend's house who has the VP200 so that you could talk to a tech support on VP with your good explanation about your VP100. You really need to be nice to the person on the VP, otherwise the agent would think that you are too crabby that he/she won't deal with you anymore. It's because the agents have hundreds of deaf people on the VP everyday.

I believe that it has to do with your router that needs to be reset somehow. You have to unplug both your cable device, a router and a VP100. Wait for 5 minutes. Then plug your cable, wait for 2 minutes then plug the VP100, and wait for two minutes then plug your router - to see what happens. It takes 10 minutes for themselves to set up automatically. (I was also told to use a Dlink router for VP100. If you have a switch device to hook the router, then don't use the switcher. I had one, and it does not work so I used another brand for the router.)

You could apply an Ojo and a MVP (purple company). It's up to you.
 
deafironchef, stop being a baby. There are VERY few deaf people in Alaska than most any other state even though Alaska is the biggest state according to how much land there is. Alaska is the biggest state in land acreage, not in population. That means they have the most land of any state, but there are still very few deaf people there. Therefore, no one wants to drive 8 HOURS from Anchorage to Fairbanks to install your VP-200. Don't like Alaska? MOVE! There is simply not enough business in Alaska for Sorenson. That's why. Duh.
 
hey luciadisturbed

belive or not sorenson been rude to alaska fairbank read post number 11

i told myslef train me to be traniee they refuse

so i am their cusmotor and they will lose me because soon iw ill make long phone call thorugh hovrs video sign


i supposed u have vp already


and behind i am gone out to texas in three month
 
deafironchef said:
hey luciadisturbed

belive or not sorenson been rude to alaska fairbank read post number 11

i told myslef train me to be traniee they refuse

so i am their cusmotor and they will lose me because soon iw ill make long phone call thorugh hovrs video sign


i supposed u have vp already


and behind i am gone out to texas in three month
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Maybe, you can waiting until you move to Texas then you can trade a new vp-200, then? Did you know that Texas is TOP of 1st rank that they have a MANY VP as a USERS?! There is Sorenson can do nothing that you making a call during HOVRS because VRS Provide have different choice for us to pick the VRS Provide as whatever we want! VRS Provide is fund by FCC! We are free to using a calling but jux pay the internet highspeed company ;-) plz correct me if i gave wrong info?
 
I frustrated I am not happy because i told I need to help to encourage to free for videophone. i wish be vp 200 I am feel well because i am tired because i told you are not fair to Government,. I cannot blame to your fault because I know government to pissed off me. I don't like that is why are not complaint to vp or vp 200 is free for Canada. I am very not happy right now I understand no choice free you won't be give you address and won't be free because able you ask to discuss to talk to important to help you I hope be support to you I hope be wait for you I don't getting negative. I don't like that is complaint. I am give up to website. I wish be free videophoen 200 that is great cool awesome
 
deafironchef said:
let me tell you


yes they are.


most want vp but not know how .

some have vp 100 but wait for tech to come to fairbank and replace it all

i have apply for vp 200 and now 7th day nothing email me for appt to vp 200


i have vp 100 and it no power on when i plug

and even worst i apply for trainee but they reject me but i want them to make it easier for them and help deaf for while
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:wave: deafironchef ---

I used to live in Juneau, Alaska before. I use Sorensen VP200 with no problem. And, now I am considerin' to get MVP ( Purple ). :D

I know Fairbanks is very small town, not like Anchorage. There's many deaf people living in Anchorage. Maybe, you can move down to Anchorage so this way, you could get a better service for Sorensen VP200 or MVP which ever is the best for you. :)

If, there's anythin' you need some help -- I can contact to one of my friends in Anchorage -- maybe they will be able to help you. Just let me know. Ok ? :)
 
LuciaDisturbed said:
deafironchef, stop being a baby. There are VERY few deaf people in Alaska than most any other state even though Alaska is the biggest state according to how much land there is. Alaska is the biggest state in land acreage, not in population. That means they have the most land of any state, but there are still very few deaf people there. Therefore, no one wants to drive 8 HOURS from Anchorage to Fairbanks to install your VP-200. Don't like Alaska? MOVE! There is simply not enough business in Alaska for Sorenson. That's why. Duh.
Click to expand...


That's not true! I've known there's many deaf people living in Alaska. Gee, will you please be NICE to deafironchef for once and quit belittlin' to some ADers ?
 
Maria said:
That's not true! I've known there's many deaf people living in Alaska. Gee, will you please be NICE to deafironchef for once and quit belittlin' to some ADers ?
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I agree.

I am suppose to have SVRS come to my home to upgrade my VP and they had to cancel 3 times and I am still waiting for them to come.

Oh...btw--I am only 2 1/2 hour drive from Portland, OR where they are coming from.

If only they learn to get off butts and get to work. Afterall--they are getting paid for doing this!
 
Byrdie714 said:
I agree.

I am suppose to have SVRS come to my home to upgrade my VP and they had to cancel 3 times and I am still waiting for them to come.

Oh...btw--I am only 2 1/2 hour drive from Portland, OR where they are coming from.

If only they learn to get off butts and get to work. Afterall--they are getting paid for doing this!
Click to expand...

you can call customer service the vp number is 200-866-4636 on VP or forward that email to vrscomments@sorenson.com to proof that the person pond post...

Sorry about that thing had to wait to get upgrade.
 
i know


it been almsot three week

now they send someone to come and give all deaf vp at thier house

but good new i will have mvp by my hand on march ( i got privte event but can not made it they will send by mail )( again two person will get mvp in fairbank)
 
now it been worth my time


they are coming to alaska fairbank from 23 to 28
for fairbank ;0
 
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