Was this an email or a letter from FCC? When did you receive it?to me from the FCC
Miss Sares B
Thank you for contacting the Federal Communications Commission (FCC) regarding IP Relay service. On October 15, 2014, Purple Communications, Inc. notified the FCC that it will cease providing IP Relay service as of 5 p.m. EST on November 14, 2014. At present, Sprint remains a provider of IP Relay service.
The FCC is aware that IP Relay service is essential to many consumers who use relay services to communicate over the phone and that it is the only method of placing and receiving telephone calls for some of these consumers. Unfortunately, IP Relay service has been subject to significant fraud and abuse in recent years, totaling millions of dollars. The FCC’s efforts to protect these services for all consumers by eliminating this fraud and abuse has resulted in several providers terminating their provision of this service. Following the latest voluntary departure from the market by Purple, the FCC is working around the clock to ensure that consumers continue to have full access to IP Relay service in a manner that does not encourage IP Relay misuse by illegitimate users. In addition, we are actively exploring options to ensure that people who are deaf-blind continue to have accessible ways to use this service.
Finally, we wish to dispel any rumors that the FCC has ever required any TRS provider to disclose the content of what is said during any TRS call, including any IP Relay conversation. The FCC has strict rules guaranteeing both the confidentiality of all calls and the privacy of caller information, and we will continue to enforce those rules as they apply to IP Relay or any other form of TRS.
We thank you for bringing to our attention your concerns about IP Relay service. We will continue our work to find options to keep this service up and running in a manner that meets the communications needs of all individuals who need it.
Best Regards,
Federal Communications Commission
CGB/Disability Rights Office
to me from the FCC
Miss Sares B
Thank you for contacting the Federal Communications Commission (FCC) regarding IP Relay service. On October 15, 2014, Purple Communications, Inc. notified the FCC that it will cease providing IP Relay service as of 5 p.m. EST on November 14, 2014. At present, Sprint remains a provider of IP Relay service.
The FCC is aware that IP Relay service is essential to many consumers who use relay services to communicate over the phone and that it is the only method of placing and receiving telephone calls for some of these consumers. Unfortunately, IP Relay service has been subject to significant fraud and abuse in recent years, totaling millions of dollars. The FCC’s efforts to protect these services for all consumers by eliminating this fraud and abuse has resulted in several providers terminating their provision of this service. Following the latest voluntary departure from the market by Purple, the FCC is working around the clock to ensure that consumers continue to have full access to IP Relay service in a manner that does not encourage IP Relay misuse by illegitimate users. In addition, we are actively exploring options to ensure that people who are deaf-blind continue to have accessible ways to use this service.
Finally, we wish to dispel any rumors that the FCC has ever required any TRS provider to disclose the content of what is said during any TRS call, including any IP Relay conversation. The FCC has strict rules guaranteeing both the confidentiality of all calls and the privacy of caller information, and we will continue to enforce those rules as they apply to IP Relay or any other form of TRS.
We thank you for bringing to our attention your concerns about IP Relay service. We will continue our work to find options to keep this service up and running in a manner that meets the communications needs of all individuals who need it.
Best Regards,
Federal Communications Commission
CGB/Disability Rights Office
Was this an email or a letter from FCC?
When did you receive it?
The red paragraph states that it's not true that FCC requires that kind of records.
Oh well, that's TWO different stories between FCC and Purple.
Purple will have to show us a proof regarding FCC's new requirement.
Do you think you recommend me port from Purple IP-Relay to Sprint? I am reluctant to do to Sprint.
FCC's email to Sares (post #19) showed that FCC didn't ask for contents of every IP relay calls so who's lying, FCC or Purple? Read Sares' post #3 regarding an email from Sprint. No mention about FCC's new requirement.There is no point. sprint is contemplating in giving up ip relay too due to same reasons purple is giving up their ip relay service.
FCC wants to see the ip text conversations or they wont pay. purple already decided to give up due to it violates the federal privacy act. sprint thinking of following suit.
I just zoomed it in. It showed "PGB" so it looked like a different person writing it, not him. The different person said that FCC follows the law of privacy acts while Greg said otherwise. Greg is the one who will be fired.Wondering if that is Greg Hlibok wrote this?
I know deaf blind will find hard way to getting text relay after ceasing Purple IP-Relay/i711 this Friday.
I was looking at www.nextalk.com and found ACCESS Home Edition for deaf and hard of hearing. It has including TTY, Text Relay, and VRS. It cost 1 cent for free month then you will have pay $6.95 per month or $74.95 per year. Is it worth for us? It is not fair to us. It looks like phone bills. ACCESS Home edition software is same like nextalk.net software as well.
FCC's email to Sares (post #19) showed that FCC didn't ask for contents of every IP relay calls so who's lying, FCC or Purple? Read Sares' post #3 regarding an email from Sprint. No mention about FCC's new requirement.
I know deaf blind will find hard way to getting text relay after ceasing Purple IP-Relay/i711 this Friday.
I was looking at www.nextalk.com and found ACCESS Home Edition for deaf and hard of hearing. It has including TTY, Text Relay, and VRS. It cost 1 cent for free month then you will have pay $6.95 per month or $74.95 per year. Is it worth for us? It is not fair to us. It looks like phone bills. ACCESS Home edition software is same like nextalk.net software as well.
I know deaf blind will find hard way to getting text relay after ceasing Purple IP-Relay/i711 this Friday.
I was looking at www.nextalk.com and found ACCESS Home Edition for deaf and hard of hearing. It has including TTY, Text Relay, and VRS. It cost 1 cent for free month then you will have pay $6.95 per month or $74.95 per year. Is it worth for us? It is not fair to us. It looks like phone bills. ACCESS Home edition software is same like nextalk.net software as well.