Adamsmomma
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As long as the point of attachment that the earhook (not tubing from EM) is intact, then they should just be able to put a new hook on, reattach the earmold and call it a day.
that's what broke off... it's the little piece that actually pops into the aid... (I'm looking at a mock up they gave me of his HA and thinking HOW did I do that??) I'm worried it's lodged in there nicely so they'll have to send it out...