It is not weird at all because policies are different locally, statewide, and nationally. It is just like how laws can differ locally and statewide.
That's right.
Sometimes, it's because of previous clients that affects the decision of counselors for future clients.
If one office has a bunch of clients that do their part and are successful, they're more likely to support future clients.
If one office has a bunch of clients that are lazy and don't do their parts, they're least likely to support future clients.
I had to deal with that myself when I was going through college.
The first year, I simply had to give my VR counselor an estimate on how much money I needed for that quarter so that he could send a voucher for my books and supplies.
The second year, it changed to where I had to give him a list of books and supplies needed and how much money was needed.
The third year, it changed to where I had to give him a voided receipt along with a list of books and supplies needed.
The fourth year, it changed to where I had to fax him a copy of the syllabus showing the books and materials needed... along with a voided receipt of everything.
The fifth year, it changed to where I had to fax him a copy of the syllabus and registered courses... along with a voided receipt of everything.
Why all these changes? Apparently, the VR office was seeing a lot of abuse by students with the funds they received. They started out by making up funds needed so that they could buy whatever they wanted from the book store. When a list of books and supplies was requested, they started making up unnecessary books and supplies... along with made-up costs. When a voided receipt was requested, they started adding unnecessary books and supplies to the voided receipt to get the funds they wanted. It finally got to a point where they had to show proof of the necessary books and supplies (faxing a copy of the syllabus along with the list of courses they're taking) and a voucher would be sent specifically for those things (and nothing else).