http://www.nad.org/news/2011/8/relay-consumer-alert-new-fcc-rules-toll-free-numbers

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The National Association of the Deaf (NAD) is pleased to announce that on August 4, 2011, the Federal Communications Commission (FCC) released its final rules on the use of toll free (800 or 866 numbers). The order stops the assignment of new toll-free numbers to Video Relay Service (VRS) users and requires the transition to local ten-digit numbers. If a VRS user wishes to obtain a toll free number or continue using his/her toll free number, he/she must pay separately for the toll free number. Telephone users use local ten-digit numbers and can pay separately for toll free numbers. This order will not affect the deaf and hard of hearing consumer's ability to make calls to toll free numbers.

The FCC also adopted a one-year transition period where previously assigned toll free numbers will continue to work until August 3, 2012. If you use a toll free number, you need to start using your local ten-digit number and let your family, friends, and colleagues know to contact you at your local ten-digit number. Your toll free number will no longer work after August 4, 2012 unless you make arrangements to pay for it separately. Both providers and the FCC will do outreach on this issue to consumers.

We applaud the FCC for its hard work and making this important step towards the goal of functional equivalency for all deaf and hard of hearing people.

To read the August 4, 2011 FCC order:
http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db0804/FCC-11-123A1.pdf

Here are some of our previous press releases and vlogs on this topic:

10-digit Numbers for VRS and IP Relay Users Are Superior to Toll Free Numbers
Local 10-digit Numbers Are Superior to Toll Free Numbers | National Association of the Deaf

FCC to Transition 800 Number Users to Toll Free Providers
FCC to Transition 800 Number Users to Toll Free Providers | National Association of the Deaf

Relay Consumer Alert: 800 Numbers No Longer Interoperable
Relay Consumer Alert: 800 Numbers No Longer Interoperable | National Association of the Deaf


web source: Relay Consumer Alert: New FCC Rules on Toll Free Numbers | National Association of the Deaf
 
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