It wouldn't be a clerical job if it didn't have a phone.
There's no point in suing a company for not hiring you for a position that requires you to use a phone. Otherwise, if they did... they would have to start advertising to their clients to call the relay number "on Mondays to Thursdays between 8 am and 3 pm" just to satisfy your accommodation.
Yea, why not? That way less deaf people can collect SSI since many entry level jobs require phone work so where can deaf people start out?
I experienced job discrimination at 18 years old working at Jack in the Box. I worked there for 3 years since I was 15 and gotten "Employee of the Month" awards and such but when I turned 18, I felt I was ready for the shift leader (not managerial but like run a shift without the manager there) position. My boss was promoting people who were there less than I was to those positions so I approached my boss to tell him that I felt I was qualified and I was interested in it. He got all uncomfortable and said that I wasnt qualified. I was shocked thinking I must have not done high quality work. I asked him what he meant and pls to give me feedback so I could improve. He looked like he was thinking "oh shit" in his mind and avoiding eye contact, he told me that he felt my deafness wouldnt make me a good shift leader cuz I needed to communciate with the workers and customers if problems arised. I told him that I can communicate with anyone (at that time I was very oral and didnt know ASL) but no luck. OOHH see how well my oral skills helped me there? Didnt do shit for me! The so-called experts say deaf people with oral skills are more likely to succeed so what was that all about? I quit the next day cuz it was BS. I wish I had known about the ADA laws back then cuz I would have sued their ass off.
Then at 20 years old, I got a job working for an insurance company starting out as a mail clerk. In the 3 years, I moved up 3 levels and I applied for the 4th level which was an insurance underwriter. I had met all the qualifications for that position but I was denied cuz I couldnt answer the phones as required by the job. I was very frustrated and bummed out cuz I worked hard and the stupid phone issue prevented me from moving up any more. Think I was gonna stay as a data entry clerk for the rest of my life? Fuck that so I quit and went back to school.
I wont accept low paying jobs just because I am deaf which was why I went back to school to get the education required for the higher paying jobs.
However, suppose I wasnt able to go back to school due to financial reasons and I had to stay at the insurance job? Is it right that I cant move up due to my deafness even though I had a working knowledge of the company and its policies??? Hell, even during meetings, I had ideas and I brought them up but all I got was.."Ok ok and next?" Not even take my ideas into consideration? Wonder why? I asked my co worker about it and she said that the boss felt that due to my deafness I was low functioning and wasnt capable of coming up with good ideas for the company. I was furious but my coworker told me not to say anything for fear of losing her job. I was too niave and went along with her wishes. If I knew what I knew now back then, I would have taken some serious action. Damn!
No wonder I dont really like the idea of working with all hearing again. At my job, I feel valued and respected as a professional. Now, that is in danger cuz of soo many "oral" programs and parents wanting their deaf children to be "oral" I may not have a job anymore in the near future. Would these parents of oral only deaf children want a deaf teacher teaching their children using ASL? I wonder...