My apology... I didn't read your reply to DHB. It doesn't make sense since when an alarm triggers, a burglar runs away because the alarm gets people's attention. You need to be more specific like how they broke in and how they left. For example, they could have broken in through your window that was not secured by the alarm system, they left with your stuffs through your front or back door that triggered the alarm. Or were they still inside while the alarm was triggered?
well, I thought for sure you knew all this info... it just shows more and more your inept of the product you are preaching.
Have you heard of "delayed siren" No?
well let me explain that a bit to you, are you tucked in?
Ok. When the little punks broke into a basement window behind my childs toys it triggered the alarm system, which is immediately relayed to the clowns working at ADT. They try to contact the homeowner via home phone ( now Ive been at work over 4 hours already ) so my home phone is ringing... but the alarm siren is on delay for 2 minutes.
Now while these clowns at ADT can not get a hold of me at HOME, they then procede to call the little po-po's at Quick trip eating doughnuts and drinking coffee. now at this time, the alarm probly started sounding at my house, while the punks already have most of my stuff. Startled they grab and scat like roaches in the beam of a flashlight, back out the basement window. Now, the po-po were probly having a sugar fit, decided its possible a false alarm and continue with their diabetic sugar feast while these happy go lucky punks run down the alley with a few hundred dollars worth of free products, cash and other things I possibly forgot about.
Then my neighbor calls me to say come turn this thing off, she worked nights, slept during the days. I get there and see all this and call the po-po myself, they said they got the call and they will be there shortly, this is around 11-12ish...now im pacing, not touching anything, surveying the damage and missing items, while the po-po decides to take a nap after overloading on sugar for the afternoon. 8pm rolls around, dark, im tired and stressed. they come in, take notes and leave, then 10pm the crime lab finally shows up and fingerprints everything...finally done at 12am in the morning... Now, Im cleaning house, up all night, then repairing a busted window the next day instead of going to work and finally take a nap.
are you asleep yet?
Now, I call around, and get an estimate to have all the old basement windows replaced with glass blocks, secured of any future entries, new steel rear door and security storm door.
never and issue after, also I had ADT to remove their POS system and refund me 100% from install and previous months because it failed to do anything useful.
And i lived happily ever after.
The end.