lovezebras
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- May 26, 2006
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I'm with you on the crappy audi thing. My audi hasn't been an audi that long either and he is just very daft. I'll ask him a question and I get "um, uh, well, uh, hmm..." this happens a lot too..Like if you don't know don't try to make up an answer! I don't get why people just cannot say "I am not sure, but I will find out for you". I went on a hunt for a new audi and I think I *may* have found one. My original 1st appt with her was spose to be on Dec. 11 but they called today and asked if they could re-book and I told them I have exams all next week so she was like well how about tomorrow!? And It just so happens that 2morrow was perfect at 10:30 since I have a break from 10-2 from classes. The secretary was MORE than helpful. She told me she would contact phonak and see if I could still trade in my phonak UNA for an exelia even though I didn't purchase it at their centre and the must have a great relationship with Phonak (all their incoming products waiting to be picked up on the shelves were n phonak boxes!!) cuz phonak is willing to do a full refund of my UNA for the exelias so I am getting one exelia for 1700 and the other for the full price plus one new ear mold which is GREAT! She also had to write down the serial # on my ha and she didn't speak to me at all until she gave back my ha and I put it back in! I thought that was nice and refreshing to see someone actually care! (speaking of! they just called to remind me of my appt 2morrow!) I am really hoping i like the audi! Wish me luck!
I hope you have better experiences..if not i'd switch..it's not good to have someone tht doesn't really care about your loss...Mine is mild-moderate right now but it's progressive as well and I couldn't stand having an audi that is only so-so caring about my ears. I also lost more hearing in my left and I didn't need an ha on that ear before and now I do and my audi never even said anything about getting one he just said "ya u lost more hearing in your left..and ur speech discrim went down as well...well have a great rest of morning and afternoon..." like wtf?...Audis need to be more considerate..if yours isn't can him/ her and go to another!
I hope you have better experiences..if not i'd switch..it's not good to have someone tht doesn't really care about your loss...Mine is mild-moderate right now but it's progressive as well and I couldn't stand having an audi that is only so-so caring about my ears. I also lost more hearing in my left and I didn't need an ha on that ear before and now I do and my audi never even said anything about getting one he just said "ya u lost more hearing in your left..and ur speech discrim went down as well...well have a great rest of morning and afternoon..." like wtf?...Audis need to be more considerate..if yours isn't can him/ her and go to another!