Dixie,
I bathe Snickers about once per month, maybe every six weeks. She is an extremely clean dog and no smell. Second, she sees her vet regularly and whenever she is having a problem. She didn't see the vet this past week because she had runny poop and did it in the classroom, but I have restricted all treats and treated her illness myself. Saves money. If it got worse, I would have her in. I also contacted a vet clinic that offers discounts, but haven't heard back yet. Third, you are giving a "certifying agency" way too much credit, as the ADA does NOT require a service animal to be "certified." Fourth and last, no one and I do mean NO ONE steps between my hearing dog and me. I trained her. No one has the right to judge her training by me, as I won't allow it. Rest assured, Snickers is my hearing dog and that's what I trained her to be, but to have someone come in and make a stupid request of a demonstration, ah, sorry but we are not a circus act and I don't do demonstrations. No hard feelings, Dixie, but this had to be told and misinformation needed to stand corrected.