hey guys, just a personal opinion on this- I work on a cruise ship, and watching this all happening live on CNN as we were sailing was extremely frightening and sad. We were all shocked and devastated by what happened, not to mention suddenly being the centre of attention among passengers about safety and "what did they do wrong". I don't want to take away from the tragedy or the severity of what went wrong, but try to take some of these stories with a grain of salt- the captain failed to alert not only the passengers, but ALSO the crew members to the extent of the problem, so who's to say that the crew "didn't do what they were supposed to do" in the rescue attempts? We are taught to respond to signals indicating that something is happening and to prepare- obviously those signals were not given, or were given too late in the game to be able to properly respond. The lack of a safety drill is also a huge problem, so passengers don't necessarily feel confident in the abilities of the crew because they haven't seen them demonstrate their knowledge. It may sound stupid but it really does make a difference. We complete our demonstrations before the ship leaves the port, every single time. All in all, I think the crew (for the most part) should be commended on the aid that they were able to provide. They did help to save a lot of people in horrifying conditions, in some cases putting themselves in greater danger to do so. I love my job and hope that I would be able to do the same if ever put into a situation like that.