Crazy tow lot manager!!

purplecatty

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This is my crazy story!,

I took Jane Doe over to Olathe to tow her wrecked van out of tow lot. I came to jim's place today to get my white tow rope that he borrowed. He was not home at 2pm so I went to Scott Doe's home to borrow his tow "tape" and went to tow lot.

The Xllied Tow service, near old highway 56. It was few blocks to Olathe Police and Fire dept. Jane had money to pay for tow and storage fee. We went in the office (look like part home/office) and tow lot have gravel driveway connect to tow lot that u can easily overlook. The lady in office was by herself and Jane gave her DL to prove she's the owner of van. The lady look for the "ticket". Her office was disorganized with orange Tabby on table. Jane had to show her DL again and then finally woman found the 'ticket' and Jane planned to pay cash full but woman said must have Registration form. Jane said left it in her home. So I told Jane that maybe need check the van first to see if there is Registration form there. So she told lady she need to go to van and find it. We went to tow lot with to van and lady gave Jane her key. I was taking look at wrecked van and see how bad it is.


Man it's bad but it may be repairable. The bumper is okay (almost intact) and the grille and hood was crumbled and right headlight shattered. Cuz she ran into jacked up 4x4 pickup truck. the radiator is smashed and battery was turned about 30 degree following 'V' shape hood frame damage. Her windshield is intact.

So while Jane was digging into her van to look for her Registration. I asked the lady if van is total loss or repairable. She said it's up to insurer to decide. I closed the hood and lady saw Jane put her personal stuff in purse. Then lady became unhappy fast and said "she is not supposed to put things in her purse!!!". I told her it's Jane's van and she can take her stuff. Lady got mad and said No! That van is Mine!! She need to put it back!! I told lady no let Jane look for registration and don't worry. Then the hell broke loose and lady went bezerk! She told me to tell Jane to get out! I told her no let her find it and she have her name all over her personal stuff. Lady was pissed and yell at me get out!! Get out!! I told her no, let Jane finish. So Jane found the Registration packet and realized that she had insurance paper in it but no registration form. While Jane still digging in glove box and she was holding bills with her names and address on it. I told lady look! It's her name on it everything. Lady yelled No that van is Miinnee, I wish my husband is here!!. Then finally Jane told me she can't find it. I told Jane what happened cuz she didn't see what happened. She can't hear what going on. Jane was shocked and got out of van and told lady that's my van and my stuff!!! The lady yelled back No u must prove with Registration form. Jane shot back saying I got driver's license and all my names in there. Then lady shot into roof with fury and told us to get out!!. I told Jane why not lady call cop and have cop verify her van lic plate to prove it. Jane told her go on and call cop now!!

I was calm and cool amongest her Wile and fury from the start. I think I intimidated her with my mean looking sunglasses for the entire time. Lol

Guess what she said....!!!!!

The lady REFUSE to call cop!! SHE DON'T WANT TO CALL THE COP!!!! In my mind "WHAT!!! What are u hiding from!!"

Man can't believe it. We told her fine we'll go over to police and have them prove that van is hers! The lady shot back saying we are close at 5pm and if u don't bring Registration. We'll charge u $25 a day tomorrow. Jane called her "Mean B***h". And we walked off while lady was yelling at us.

Then we walked off and drove to police station and jane spoke with receptionist and she called the tow lot and made face that pissed manager was mad and then referred to police officer. 10 min later police officer came out with note and gave it to Jane. Saying that they can't do much to get van out except to bring registration. She sighed and shrugged then left. Jane was pissed cuz it's past 5pm and lot manager is charging another $25 for next day. We took off and I drove her home and dropped off then we explain to her hubby abt it. Jane decide that she want to have police escort for security reason. I agreed.


Man!!! those tow lot lady is a Bipolar!!! Jane or anyone who own wrecked vehicle have rights to show DL and pick up personal items that may be very important and worry about registration later.


I never had problem with tow lot people 2 years ago that I wrecked my van and I showed them my DL then collected my personal item then took pix then before I left, I waved guy bye and he smiled and waved back.

So did my co workers and friends who had no problem with other tow lot service. Same thing what I mentioned recently.

Sheesh that was really drastic of her!! I do not believe that anyone would do that to their customer. Suppose if u forgotten ur medicine, medical documents or records, court paper, laptop, homework ect in your wecked car and you have to have it before it will tow to shop or junkyard, u have every rights to collect ur personal property cuz it's ur privacy protected by privacy act if you do not have Registration readily on hand. No tow lot manager can seize ur property!! U can call cop or lawyer to escort u to get ur stuff and keep crazy manager out.

Never know they may try steal ur identity on you. Sorry being blunt about it if one disagree with me.
 
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crazy.... but it's cool that you kept your cool
 
There could be a reason why that lady went beserk on Jane for taking her personal items: abandonment of the vehicle.

When my guy's bronco got taken off the apartment complex parking lot years ago. It had a broken tranny. He had no money to fix it, therefore he couldn't move it. Then it got towed to a storage lot. So there came those daily charges......and I said don't pay them. Let them have the vehicle. So they got screwed with a vehicle they were not gonna make money on, and having to pay money to get rid of! (shrug)

Then my guy started to use my car. Good riddance bad tranny problem.
 
There could be a reason why that lady went beserk on Jane for taking her personal items: abandonment of the vehicle.

.

No She didn't abandoned her vehicles. It was wrecked last friday afternoon and Tow lots were closed over weekend. Then she finally saw van Monday. So It's not abandoned, just that she was trying to reach Insurance (Insurance closes weekends too). The lady shouldn't never "take over" Owner's car cuz my friend have $$$ to pay in full! She refuse to take money unless my friend bring the Registration paper.

Catty
 
You should've made things worse. It can't get worse than that or can it?!

Nah, It's the lady who made thing worst. She need to just shut up and chill out. The Tow lot manager should never alienate their customers by threatening them not to take their personal items out. Who knows they're trying to delay tatic by make customer pay more for storage or abandon it. In that way they can "keep" the vehicle and sell it to highest bidder. That's something illegal going on. Lady should not "own up" the vehicle that had been sitting in the lot for a week... To me, I would hire a lawyer and sue the tow lot manager for harrassment and threat and even consider as "stealing" because it's my vehicle under my name and they can't "own up" and that's stealing if they do.. Which is why lady said "It's Mine!!!" and refuse to call cop on us... You can tell somthing really behind her... She's doing somthing illegal.

My friend's van is 2002 Ford Windstar with full powered options (lots of fancy stuff in there) and that probably why lady trying to "own up" so she can sell it with big profit...

If the vehicle is just pieces of junk or of little value, then I wouldn't bother with it and let tow lot owner have it as long as your personal items are cleaned out by you or ur family member.

My friend is picking up the van today anyway along with police officer escort.

Word of advice...If your car was wrecked or about to be abandoned due to mechanical reason and you don't have money to fix it then you should remove ALL of your personal items including coins, letter of bills, ect. Be sure it's nothing in vehicle but registration and insurance paper in the glove box is all you need to leave it there (of course it is required in case if Police officer ask for one when you get pulled over for volation) In that way you won't have headache with jerk tow lot managers. Do not leave valuable items unless you were badly injured by accident and family member should get items out of your car for you like laptop, valuable items or anything that have lot of values so you don't want theiving Tow lot manager stealing stuff assuming that you won't pick up your vehicle or insurance can't pay for 2nd tow (pay to tow it to shop)....

Catty
 
Yeah, the dirty blonde woman is really an ass.
My friend went back to tow lot yesterday and luckily there are different woman there and she's petite and very friendly. She was relieved and able to get her van out. She said that Bipolar blonde woman was really an ass day before.

At least she got her van out and now at shop for repair in Olathe.

Catty
 
purplecatty,

im also been went school there at Kansas School for the Deaf in Olathe,KS and also im former residence in Olathe,KS.

i know mostly residence in Olathe,KS have problems for accident or losers tow,etc! they can sue it i dont blame it you can sued it.

im just suggestion idea?
 
Actually they can let you look for registration paper, BUT legally they have control of the vehicle and it's contents til the owner pays. It's a liability thing, if there is something you need in that car then they can keep it to make you pay for your fees.

Yea i get the part where she had the money to pay for it. But the lady wanted the registration to prove that your friend was the owner.

I have been through it before when my cousin was in a wreck. my little cousin was 4 at the time and she was sitting in a car seat. The car seat was left in the wrecked car while she was taken on the ambulance to be sure she had no broken bones or anything.

I went to get the car seat when my little cousin was released and they told me I couldn't get it cause I didn't pay the fine and I am not the owner either. The police officer explained to me when he showed up that it was legal for what they was doing even if the owner of the car was there beside me when I was getting the seat.

Just get the right paper work, go pay the fee and get it out of there.
 
Actually they can let you look for registration paper, BUT legally they have control of the vehicle and it's contents til the owner pays. It's a liability thing, if there is something you need in that car then they can keep it to make you pay for your fees.

Yea i get the part where she had the money to pay for it. But the lady wanted the registration to prove that your friend was the owner.

I have been through it before when my cousin was in a wreck. my little cousin was 4 at the time and she was sitting in a car seat. The car seat was left in the wrecked car while she was taken on the ambulance to be sure she had no broken bones or anything.

I went to get the car seat when my little cousin was released and they told me I couldn't get it cause I didn't pay the fine and I am not the owner either. The police officer explained to me when he showed up that it was legal for what they was doing even if the owner of the car was there beside me when I was getting the seat.

Just get the right paper work, go pay the fee and get it out of there.

Yeah, friend is different story. If you are with owner or owner came by themself, that's the entirely different story. If I were the owner of wrecked car, I would fight my way to get stuff out. I can tell the tow manager that it is by law that I must have seat for kid and it's in my wrecked car. I can have officer escort me over to pick it up if I have to have that seat out by very day without registration. Driver's License should be succificent to pickup items. Tow manager cannot prevent any owner from obtaining important items from their car because it's still under owner's name anyway.

My friend sent me Email and he explained that he had no problem with different tow owners. He said there are some greedy one who tried to steal car or motorcycle and make them "mine" before owner can pay for it. It's actually illegal and can sue them for illegal activity. Make them wave the cost of storage due to the situation. City can have tow manager's biz license suspended or revoked.
 
Yeah, friend is different story. If you are with owner or owner came by themself, that's the entirely different story. If I were the owner of wrecked car, I would fight my way to get stuff out. I can tell the tow manager that it is by law that I must have seat for kid and it's in my wrecked car. I can have officer escort me over to pick it up if I have to have that seat out by very day without registration. Driver's License should be succificent to pickup items. Tow manager cannot prevent any owner from obtaining important items from their car because it's still under owner's name anyway.

My friend sent me Email and he explained that he had no problem with different tow owners. He said there are some greedy one who tried to steal car or motorcycle and make them "mine" before owner can pay for it. It's actually illegal and can sue them for illegal activity. Make them wave the cost of storage due to the situation. City can have tow manager's biz license suspended or revoked.

Kind of hard to argue with a cop when he was telling me and the owner that the lot owner was in his rights to withhold the car seat.
 
purplecatty,

im also been went school there at Kansas School for the Deaf in Olathe,KS and also im former residence in Olathe,KS.

i know mostly residence in Olathe,KS have problems for accident or losers tow,etc! they can sue it i dont blame it you can sued it.

im just suggestion idea?

Yeah, I hate Olathe. I used to live there for 4 years and moved out. Currently, Olathe just had new bridge for train to cross over Santa Fe Dr. (new bridge almost near Ridgeview St.) and traffic is flowing better but on Kansas Ave where Johnson County Courthouse, railroad still the same old thing. Olathe now already boom town and lot of new homes and business there but traffic really sucks!!! And also ansty police officer and dirty tow service there too. High property tax too. That's one of many reason why I hate Olathe. Also don't want to live near many deafie in Olathe cuz they can just drive by and "honk'n" nose to see what you are doing and blah blah all over the town every move I make.

Catty
 
No She didn't abandoned her vehicles. It was wrecked last friday afternoon and Tow lots were closed over weekend. Then she finally saw van Monday. So It's not abandoned, just that she was trying to reach Insurance (Insurance closes weekends too). The lady shouldn't never "take over" Owner's car cuz my friend have $$$ to pay in full! She refuse to take money unless my friend bring the Registration paper.

Catty

Just saying that we elected to leave the Bronco where it was and let them keep it. Your friend did the right things, and her vehicle was nice enough to try to get back. However, she needed to have her registration to prove ownership to get it back. She didn't have it so she had to wait the whole weekend to get it back. This made the lot some $$$$. Who knows what this lady was thinking. Sometimes people just abandon vehicles and boats. Who's to know which people are leaving behind which vehicles? Trying to take all personal items from a vehicle and not being able to get vehicle back could be an abandonment thing in that lady's mind. Just a thought... Glad your friend got her vehicle back
 
Yeah, I hate Olathe. I used to live there for 4 years and moved out. Currently, Olathe just had new bridge for train to cross over Santa Fe Dr. (new bridge almost near Ridgeview St.) and traffic is flowing better but on Kansas Ave where Johnson County Courthouse, railroad still the same old thing. Olathe now already boom town and lot of new homes and business there but traffic really sucks!!! And also ansty police officer and dirty tow service there too. High property tax too. That's one of many reason why I hate Olathe. Also don't want to live near many deafie in Olathe cuz they can just drive by and "honk'n" nose to see what you are doing and blah blah all over the town every move I make.

Catty

that okay but i dont blame you if you hates Olathe,KS but i dont hates that city of Olathe,KS because im raise Kansas in my lifes of Kansas natives in Olathe,KS and Pittsburg,KS and also Walnut,KS i had some friends from my old school.

I know Olathe,KS really HUGE because getting more add stores,workers,groceries,restaurant,etc.

i know you disrespectives my deaf school and also deaf people that not right but im sure you should respect deaf people!
 
that okay but i dont blame you if you hates Olathe,KS but i dont hates that city of Olathe,KS because im raise Kansas in my lifes of Kansas natives in Olathe,KS and Pittsburg,KS and also Walnut,KS i had some friends from my old school.

I know Olathe,KS really HUGE because getting more add stores,workers,groceries,restaurant,etc.

i know you disrespectives my deaf school and also deaf people that not right but im sure you should respect deaf people!


I"m not trying to disrespect deaf people in Olathe, There are some immature deaf people out there that's why. Just few of deafie graduated from KSD were being immature and nosey. I'm not alone on that. Many other mature deafie who graduated from KSD got pissed with immature deafie in Olathe and moved out.

I went to KSD for 6 moths attended woodshop and workshop to see the difference between Mainstream woodshop and KSD woodshop. I know Uel Hurd and Schauffer (both died years ago). I decided to stick with Mainstream woodshop cuz less test and more time do wood working. That was nearly 30 years ago.

Catty
 
I"m not trying to disrespect deaf people in Olathe, There are some immature deaf people out there that's why. Just few of deafie graduated from KSD were being immature and nosey. I'm not alone on that. Many other mature deafie who graduated from KSD got pissed with immature deafie in Olathe and moved out.

I went to KSD for 6 moths attended woodshop and workshop to see the difference between Mainstream woodshop and KSD woodshop. I know Uel Hurd and Schauffer (both died years ago). I decided to stick with Mainstream woodshop cuz less test and more time do wood working. That was nearly 30 years ago.

Catty

i remind schaffer when i was little girl when he using pipe i know that not unhealthy for him i didnt know that when he died? i never remind about uel hurd.
 
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