The way I see this whole line of posts in this thread here is:
Many of us have been posting on this forum for years and we have come to know the history, backgrounds of the active posters in these threads.
So, for someone such as Jillio, or I, for example, to hear the story Botts shared with us, we were appalled. Because we understand how it happened, that Botts is not one to exaggerate, and understand just simply based on life experiences.
The deaf have been discriminated against, ridiculed, taken advantage of, you name it. I'm absolutely certain that Bott's not seeing very well, and being deaf, was prime taking-advantage-of at that restaurant. I could see that one time this happening could be a fluke -- a worker not paying attention, etc. Twice or more? And it not happening when her family is with her? The implications are very obvious.
Bottom line ... howag, I saw your intro thread in which you are new to this forum. I understand you are not familiar with the active posters here. I understand you are not familiar with how the deaf have been regarded. So people here are trying to teach you that your -- what feels ignorant -- statement was received poorly because we have experience in this area.
Does that make sense? I hope you can grow and learn that this situation was by no means unique -- yet unfortunate -- but we were drawing on experience to see it for what it was. The experience you do not have.
I hope you stay and learn from us.