Ha Same thing. I have SMC router and Installer never heard of that one before. I told him that I need more than 6 ports. (One for my computer, one for dad, one for my brother, one for server computer, one for Access point for my laptop.) He said wow why too many? So he bring Router 4 ports. Wtf? So I unhook VRS and dont use it anymore. Image looks awful and too dark and blurry. I try to adjustment it to make clear but no luck. I still need DMZ for my server computer. Screw up VRS. Later he emailed me that he want to come here for update VRS. I said, "No, I am not interesting. Thank you bye"