The Bold is actually pretty cool. Just need to get a hang of the basic commands and stuffs then you will get HOOKED on it lol.
Since you are getting the Bold and it is from AT&T, maybe you can try to convince them to put you on the TAP plan if you want to save money for TXT MSG and unlimited data. I've talked to a online consultant about the TAP plan and they told me that we can get BB on TAP.
Just letting you know in case you want this plan to help save you some $$$.
here is a link to the TAP plan,
Hearing Aid Compatibility and wireless phones | AT&T wireless services
I had talked to some AT&T store employee and they didn't know what I was talking about. none of them could even find the right web page I told them about and I gave them the full name (Text Accessibility Plan). So if you can't get these peoples at the AT&T store to change your plan to the TAP, try the contact in the link (there is a e-mail addy and couple phone #).
Hopefully that'll help you
If you need some help with anything blackberry, try going to
PinStack.com Forums and
BlackBerry Forums at CrackBerry.com. they was a HUGE help for me when I first got my BB. I thought that the BB was kinda bad for me and was thinking about sidekick but after finding out stuffs and hearing about programs like Viigo and BeeJive, I'm addicted to them lol.
P.S. If you can't get good IM set on your Bold, try the BeeJive. they have a 30 days trial if you want to check it out. they group all your IM (like AIM, Yahoo, MSN, Gtalk, and more) together. I bought the full license and never had problem with it
very good IM program for BB if you want something better to use for IM.
http://www.beejive.com/blackberry/