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Let me attempt to try to explain: Google+ has a feature called hangouts. This is a 10 person video conference feature that has a chat built in and an ability to also place a phone call. We envision a deaf veteran coming into a "hangout" where a blind veteran, using hot keys, can chat with the...

My name is Ken, I am not deaf. I am a veterans advocate and I am working with Google on a new Deaf veteran Relay. What makes this new relay so interesting, is that the Relay operators are Blind veterans who are in training to make accurate relay calls "Veteran to Veteran". Please educate me...