Thanks to media, now I am checking on every merchant policy before placing orders with them, if they got arm-length policies, forget them not worth doing business with them. From my understand and what I read though this website policy, I couldn't believe they were very anal with them and see how they run their business and excellent red flags as ones to steer away from. Especially policy that prohibits customers from writing bad review... that is a FAT red flag for sure, cause they are hiding their true color.