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It sounds like the customer is trying to take advantage by tricking you that you missed the other sandwich. When I place an order of something, the employee double checks my order with me before I pay which helps understanding each other. I agree with AC... I've had my share of sneaky customers at work trying to lie about the content(s) they ship internationally. I would suggest double check the order with customer which would help clear the misunderstanding before the customer pay his/her order.
It sounds like the customer is trying to take advantage by tricking you that you missed the other sandwich. When I place an order of something, the employee double checks my order with me before I pay which helps understanding each other. I agree with AC... I've had my share of sneaky customers at work trying to lie about the content(s) they ship internationally.
I would suggest double check the order with customer which would help clear the misunderstanding before the customer pay his/her order.
