its not possible for us to lie on a call our calls are monitored and the supervisor s watch us
if we get caught lying or not relaying a call verbatim we are fired on the spot
if there is an opr doing that to you they are taking a huge risk as far as losing their job goes
just about every other opr i know including myself relay calls as accurately as possible at all times i enjoy helping someone out that uses relay svc as it is intended to be used most of the oprs at our center take their job very seriously