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 @ Vampy - I bet the look on the customers face was priceless at that moment.  I had a similar moment when I worked at the nursing home. A coworker behind me screamed "ARE YOU DEAF?" After I asked her nicely to repeat what she said to me because I wanted to be sure I heard her correctly. I responded in a professional tone - Why yes as a matter of fact I am, why do you ask?? My charge nurse was standing there and knew before hand that I was deaf in one ear and was trying all she could to keep her composure in front of the nursing home residents. All I heard after that moment was - "well I must be working with a deaf moron anyhow...." She was later wrote up because some of the residents complained of her loud voice that sounded ugly. LOL