911 was called due to the woman's life was at risk.
So by the woman calling 911 has nothing to animal itself. She called 911 because her life was in danger.
I also agree about animal control. But the normal animal control is used to dogs and cats. (the usual animal control) Dog pound, SPCA,
Now if it was just an animal out of control and the woman was not injured. Then animal control could have been called first.
Most local animal control do not know how to handle wildlife. Can be done but, the experience may not truly be there unless you are an experienced wildlife control person. (most do not have that)