I do understand how you feel about this. Same with my mom, she hate to talking to me on the phone with opeator is there in between of us. You know? We know that Opeator is just telling me and her what we say and such like that, but feel like no privacy. But right now, my mom rarely talk to me on AIM since she don't like to using the computer and she's sort of.... IDIOT on it... But right now, we start talk in Text Message or on the Video Phone together which is more better than being on the phone to having someone who nosy in our convo, you know what I speak about?