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Many people who don't have hearing problems don't understand what it's like, so it might be just a matter of ignorance on his part. You also have to look at it from another perspective; you not understanding him and having to repeat himself three times has slowed him down on his route and if this happens say 10 or 20 times a day perhaps he gets back to the barn 30 minutes late and gets written up. He just might of been having a bad day, who knows! Now that you know how much it costs, have the right amount of change with you so you don't have to ask for change or give him the fair for the last time plus the fair for this ride and he might not be so rude the next time. Good luck!