welcome lauren 
The issue is that Ang is losing her hearing... which is a life-changing situation for her. It affects her career and life. But this deafness does not affect you or me as much as Ang because we were born with it and we're already accustomed to it. Ang will need to retrain herself to adjust to "deaf lifestyle" in case that hearing aids does not work for her. Losing a hearing is very distressing for hearing adults as their life depends on it and now she has to depend on her 4 other senses especially visual to make up for hearing loss.
Ang - even though you are a counselor, I would suggest you to seek a counselor and a local deaf community for yourself to cope with deafness because I can understand it may lead to depression, anger, frustration, and self-denial for a while. hang in there. 
