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I would bend that person's hand if I could.


If I were you, I'd tell her straight in front of others that you do not like being touched at all whether rubbed, patted or whatever.  Next time she touches you and you feel uncomfortable, tell her that you will appreciate it if she stopped touching you in ANY way.


Also, you need to bring up that incident to someone.  That is not right for her to use your deafness as an excuse.  I'd have said something on that spot in front of the customer like, "what does my deafness have anything to do with this? I paged you so you could approve the coupons!"  She sounds disgusting! 


IronQueen DOES have evidence.  She states that other co-workers see her treating her like a child including touching her waist? What?!


Please IronQueen, plan to talk to someone above her and have your best friend help you out if at all possible.  Mention this nasty behavior of her taking 10 minutes for the coupon. 


She needs to be fired.  I don't think she likes her job.


Please let us know how it goes.  I hope this matter is addressed and that you will be able to work comfortable like everyone else deserves.


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