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Based on what you posted so far, I would guess one of the following possibilities:


* Your new DSL service could require different router settings than the old DSL service. (More changes than just a username password change.)


* Related to that - Did you get a new modem with the new                       service or are  you using the same modem?  If you are using a new one, is it one of those that has a built in router? 


* defective router or a bad ethernet cable.


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