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I can understand why you are on the fence about inmates as relay operators but think of this; what if the relay operator you use now is a scam artist that has a knack for remembering information? He can scrawl the information down in-between calls. The only difference between him and the inmate is that the inmate has already been caught. Either way you are still sharing your life with a third party. Not saying that relay isn't safe, but just saying there are those that we come across that haven't been caught yet. We just have to keep watching our bank statements for any unusual charges or transactions and be careful of who we are sharing our information with. Perhaps the best way to order things is via a secure internet connection.