Colleges forced to deal with overprotective parents
Deborah Tetley
Calgary Herald
April 4, 2004
"She calls to make sure I'm going to class or that I've got my papers in," says Sarah Longwill of her mom, Deborah Reed.
Some of the calls and queries are harmless, innocent even.
Parents ring post-secondary administrators keen to know how often their first-year son or daughter is attending class, if fees are paid up and whether teenage Johnny or Jane is passing or failing algebra.
Others -- like the meddling mother who moved in to her daughter's college residence to help her recover from a cold, and the overprotective parent who asked staff to deliver the boy's birthday cake to his dorm room -- have officials shaking their heads.
Either way, university and college staff are walking a fine line these days, trying to manage parents who can't let go and students embracing all the independence living away from home provides.
"Parents are definitely along for the ride now, more than they ever have been," said Jim Dunsdon, director of resident services at the University of Calgary. "The numbers have increased dramatically, exponentially even, although we haven't reached an epidemic -- yet."
Joel Lynn, manager of residence services at Mount Royal College, said nothing surprises him any more in the lengths parents will go to monitor their child's education, particularly of those living on campus.
"We've had fathers slip their business cards to residence staff and say, 'if you need me for anything, give me a call,' parents who want to be part of the discipline process and parents demanding to know their kid's grades," he said. "The most bizarre was the Vancouver mother who moved into her daughter's room."
In that case the mother, worried her daughter couldn't combat a cold alone, stayed a week. Staff forced the parent to leave when she began meddling in the daughter's roommates' affairs, telling the other three students when to go to bed, do their homework and to stop watching television.
Post-secondary officials are developing creative ways to ease the demands on staff and still appease parents.
At the University of Calgary, for example, administrators are hoping to allow parents to access their child's information electronically by the fall of 2005, with the student's permission. Information on schedules, grades and account information will be posted on the campus Infonet.
"It's a phenomena we are all having to deal with, adjusting to this new type of parent," said U of C registrar David Johnston.
Most agree the new parent is an extension of a new breed of student, commonly referred to as the "millennia student." Born in 1980 or later and emerging from structured lives, these students rely on parental involvement and many don't mind if their mom or dad checks in.
"These are kids who, all their lives, have been woken up for breakfast, driven to school, picked up, then driven to soccer practice," said Lynn. "They run on structure and their parents aren't sure their kids can survive without them."
First-year U of C humanities student Sarah Longwill likes to keep her mom at arm's-length.
Deborah Reed calls a few times a week and e-mails almost every night asking about grades, friends and tests.
"She calls to make sure I'm going to class or that I've got my papers in," Longwill said. "It's pretty typical but I just don't get into 100 per cent specifics with her."
Once, a professor called for Longwill, and Reed talked to the teacher for 30 minutes, something her daughter called "a horrible privacy violation."
"I'm protective and I worry all the time," said Reed, who pays for her daughter's education. "I was involved in her schooling all her life, why stop now?"
The trend doesn't end with parents either. Jennifer Neilson's grandmother gets updates at least three times a week on the first-year science student's studies, and she lives in Florida.
"When I get bad grades she wants to know why and how," Neilson said. "We have a few successful people in our family and she wants to make sure I'll make it in life."
Grandmother Altha Neilson said her interest stems mainly from an educator's perspective as she's currently principal of a private school and a retired school superintendent.
"I would never call the university and demand to know how she's doing but I do expect her to tell me the good and the bad," she said. "Just this week I read an essay for her. I would be concerned if all of the sudden I wasn't involved."
Front desk staff at MRC's student residence are being trained on how to manage curious parents. For the first time, the college will mail out pamphlets this fall to parents, on top of summer orientation sessions geared at "letting go."
Sharon Crozier, director of the U of C's counselling and student development centre, said she fields at least 20 calls a month from parents wanting information. Privacy legislation forbids staff from even acknowledging the student is enrolled.
"On one hand parents who are paying have a right to know how their child is doing," she said, adding queries drop off after a student's first year. "On the other hand I encourage parents to start treating them like young adults. It's a really hard transition for everyone -- much like negotiating adolescence all over again."