Giulia,
Here in the US we call them Urgent Care centers. We docs call them "doc in the box" because they are often free-standing facilities reminiscent of fast food places. Hear Again, I would consider the otc eye drops first, as your symptioms sound allergic. If that's not successful, and it's not an emergency, you might try to hold off until the morning and see your own doctor. I'm afraid ERs in the US are overused/abused and sometimes that compromises the care of people with truly life-threatening problems. If the simple OTC solutions don't help, medical attention should be sought.
