I assume that you are hard of hearing (hh). I know two hard of hearing people who use a telephone for their business (separate companies) for three years. They thought that they can do it because they able to understand most of time. They are good lip readers. But that was not the case, they found out themselves that they were wrong. People talk too fast, and they were supposed to talk slowly. I hope that I do not make you feel down, but you have to make sure that if you feel that it is the right job for you as a permanent job. Nothing is perfect, but a waste of time.
HH employees were frustrated and stuck with the hearies at work because they knew that it is hard for them to find another job. One person was simply fired because he/she blundered on the phone (important stuff especially expensive orders that cannot be replaced), and another person was laid off due not enough to meet the boss's goals. I thought that a hard of hearing is far better than a profound deaf. I guess that HH and deaf are just the same.
